Privacy Policy

At Forest Haven Chalets, we prioritize the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information: When you make a booking, fill out a contact form, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information: We also collect non-personal information, such as browser type, device type, and website usage data, to improve our services and user experience.

How We Use Your Information

To Provide Services: We use your personal information to process bookings, manage reservations, and provide customer support.

Communication: We may use your contact information to send you updates, promotional offers, and newsletters if you have opted in to receive such communications.

Improvement of Services: Non-personal information is used to analyze website traffic and usage patterns, helping us enhance our services and website functionality.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, as long as they agree to keep this information confidential.

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to ensure your data is protected against unauthorized access.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions regarding our privacy policy, please contact us using the following details: